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5 days ago

Terrible service, VW Crafter booked in with them as in limp mode but no warning signs, had to pay £110 plus vat for them to tell me it has no faults so they cant do anything. They offered no assistance at all to resolve just took the money and told me to collect the van. The vehicle is barely 10 years old, 90k from new and 1 previous owner, never had an issue but now it seems its worthless because the main dealer cant tell me what's wrong with it. Useless place!

Scott Robinson
Volkswagen Van Centre Derby

They are not fit for purpose, sales manager does not answer his phone, service department do not answer the phone we have had a 72 reg vehicle approx 21k miles in for service/repair for a radio issue for 7 weeks

Julian Bottomley
Motus Commercials Nottingham - DAF

1 week ago

Went to pick up a truck and went unto reception to get the keys,staff member brought me the keys I asked him we're is truck parked as I couldn't see it in there yard? I don't know! He replied with a crabbit look on his face and gave me the keys. The truck wasn't parked in there yard and it took me 10 minutes to find! No service with a smile here! That guy needs sacked!

Dave Lock
Motus Commercials Cumbernauld - DAF

Response from 1 week ago

Hi Dave, We are sorry to hear about your experience at Motus Commercials Cumbernauld - DAF and that you felt the need to leave us a 1* review. This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm). Kind Regards, Motus Commercials

leon batten
Motus Commercials Chester - DAF

Hi Leon, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Chester - DAF. Kind regards, Motus Commercials

Airshow World2
Motus Commercials Derby - DAF

Hi Airshow World2, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Derby - DAF. Kind regards, Motus Commercials

2 weeks ago

Ian Smith
Motus Commercials Grimsby - DAF

Hi Ian, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Grimsby - DAF. Kind regards, Motus Commercials

Toddy
Motus Commercials Chester - DAF

Response from 2 weeks ago

Hi Toddy, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Chester - DAF. Kind regards, Motus Commercials

3 weeks ago

Worst Vw supposedly dealer Brought a transporter van broke down on the way home took them 6 weeks to not fix and they lied what had been done picked it up engine management light illuminated 8 miles down the road. There master tech had check thoroughly supposedly! Don't buy from them shocking

Sam Pinnington
Volkswagen Van Centre Derby

Hi Sam, We are sorry to hear about your experience at Volkswagen Van Centre Derby and that you felt the need to leave us a 1* review. This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm). Kind Regards, Pentagon Volkswagen Van Centre

1 month ago

Friendly staff!

Walter Mitty
Motus Commercials Stoke - DAF

Response from 3 weeks ago

Hi Walter, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Stoke - DAF. Kind regards, Motus Commercials

Joe Hollins
Motus Commercials Nottingham - DAF

Top service

Sue Barlow
FIAT Professional Derby

Hi Carl, Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Fiat Professional Derby. Kind regards, Motus Commercials

Carl Jones
Volkswagen Van Centre Derby

Response from 1 month ago

Hi Carl, Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Derby- Volkswagen Van Centre. Kind regards, Motus Commercials

Truck pmi

Ice R
Motus Commercials Sutton - DAF

Hi Ice R, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Sutton - DAF. Kind regards, Motus Commercials

Wow! Absolutely brilliant. Steve handled my purchase with ease and in a very friendly manner. Picked up my brand new Courier today and Steve had everything thing ready and car was immaculate. A superb buying experience! I adore my new van. And the deal was better than anyone else local to me. Superb! ????

Justyn Greentrees
Ford Transit Centre Grimsby

Hi Justyn, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Grimsby- Ford Transit Centre. Kind regards, Motus Commercials

We recently bought a van through Steve Parish at Motus and couldn’t be happier. He listened to what we were looking for and got in touch when something suitable came in. We absolutely love the van & during every step of the process Steve was a pleasure to work with

Amber Inman-Kent
Ford Transit Centre Grimsby

Hi Amber, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Grimsby- Ford Transit Centre. Kind regards, Motus Commercials

Steve Jones
Volkswagen Van Centre Stoke

Hi Steve, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Stoke- Volkswagen Van Centre. Kind regards, Motus Commercials

MOT complete, quick service from the staff

R M (RM)
Motus Commercials Nottingham - DAF

Hi R M, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Nottingham - DAF. Kind regards, Motus Commercials

We can’t thank the team at Motus DAF Derby enough! Exceptional service, helpful, professional, knowledgeable and polite. All the staff we dealt with went above and beyond to make sure we were took care of. Special thanks to Wes, Becs and James! We will definitely recommend to friends and family.

Potts Building and Shopfitting Limited
Motus Commercials Derby - DAF

Hi, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Derby - DAF. Kind regards, Motus Commercials

Alec Marshall
Motus Commercials Ayr - DAF

Hi Alec, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Ayr - DAF. Kind regards, Motus Commercials

2 months ago

Uwe Siwy
Motus Commercials Doncaster - DAF

Hi Uwe, We are sorry to hear about your experience at Motus Commercials Doncaster - DAF and that you felt the need to leave us a 1* review. This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm). Kind Regards, Motus Commercials

Vince Norris
FIAT Professional Gloucester

Response from 2 months ago

Hi Vince, We are sorry to hear about your experience at Motus Commercials Gloucester- Fiat Professional and that you felt the need to leave us a 2* review. This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm). Kind Regards, Motus Commercials

Snake Ambrose
Motus Commercials Halesowen - DAF

Hi Snake Ambrose, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Halesowen - DAF. Kind regards, Motus Commercials

Service desk for Fiat Professional is truly professional and customer focused

D P
FIAT Professional Gloucester

Hi D P, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Gloucester- Fiat Professional. Kind regards, Motus Commercials

Always friendly and very helpful ????

Rachel Lane
Motus Commercials Nottingham - DAF

Hi Rachel, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Nottingham - DAF. Kind regards, Motus Commercials

stewart lebeter
Motus Commercials Sutton - DAF

Hi Stewart, Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Sutton - DAF. Kind regards, Motus Commercials

stewart lebeter
Motus Commercials Derby - DAF

Hi Stewart, Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Derby - DAF. Kind regards, Motus Commercials

James Hamilton
Motus Commercials Cumbernauld - DAF

Hi James, Thanks for taking the time to leave us a 3* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Cumbernauld - DAF. Kind regards, Motus Commercials

Professional service and helpful staff.

Transport Peklar
Motus Commercials Ayr - DAF

Hi Transport Peklar, Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Ayr - DAF. Kind regards, Motus Commercials

Dave Muldoon
Motus Commercials Cumbernauld - DAF

Hi Dave, Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Cumbernauld - DAF. Kind regards, Motus Commercials

Niceman Me
Motus Commercials Swindon - DAF

Hi, Thanks for taking the time to leave us a 3* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Swindon - DAF. Kind regards, Motus Commercials